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August/September 2010

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Commentary
News Briefs
Executive Digest
Trade Show News
Show Calendar
Show Photos
Index of Advertisers
Editorial
Showcase Product News
SGN Career Center


his year, Colonial Williamsburg guests will connect with their “colonial me” by enjoying seasonal programs, engaging museum exhibitions and enhanced dining options. Colonial Williamsburg’s new offerings include:

  • Programs in the 301-acre Historic Area that willspan 1773 through 1776, with each season representing a different year.
  • Themed programs and featured events including a storytelling festival
  • Hands-on interpretation at an 18th-century urban plantation. More...

Here's what You missed if you aren't a subscriber to Souvenirs, Gifts & Novelties:

Management

Customer Service Is Still The Key To Success
Whether they shop at retail stores or on the Web, customer service is important to nearly all consumers, according to a comprehensive national survey on customer service conducted by the NRF Foundation, an arm of the National Retail Federation that offers National Certification in Professional Customer Service and Sales, and the American Express Company.

Retail Sales Expected To Rise 4.8 Percent This Year
Though consumers have competently held up the economy for the past year, the party won’t continue much longer.

Is Your Business Weatherwise Or Otherwise?
According to a special study, commissioned by the International Council of Shopping Centers (ICSC) and SDI/Weather Trends Inc., on the impact of weather on consumer spending decisions, as a general rule, consumers are more concerned about precipitation (snow and rain) than temperature (cold and hot).

Highest Online Conversion Rates Are For Non-Brick-And-Mortar Retailers
Nielsen//NetRatings’ first Internet retail report card from the MegaViewOnline Retail service highlights the top 10 online retailers ranked by sales conversion rates, and top 15 product categories ranked by average order size during February 2005.

Wealthy Customers Like Loyalty Programs
Seventy percent of persons from higher-income households ($125,000 +) are more loyal to companies that offer rewards programs, according to Maritz Loyalty Marketing.

Retailers’ Associations Fight National Sales Tax
The Retail Industry Leaders Association have announced strong oppositionto legislation proposing a National Sales Tax.


Marketing

Baby Boomer Women Respond to Youth in Marketing
Baby Boomer women are ideal marketing targets – they’re affluent, at the peak of their earning power, and they love to spend, especially on themselves. But as they move beyond 50, they’re also moving out of the advertising industry’s sweet spot, and they're not happy about it.

Flower Market Continues To Flourish: $6.1 Billion!
American households spent an estimated $6.1 billion on flowers and plantsin 2004, an increase of 2.3% over 2003, according to Ipsos, a leading survey-based marketing research company.

Four Macro Factors Determining Future Growth in Lawn and Garden Market
The U.S. lawn and garden market reached a record $24 billion in sales in 2004, up a healthy 5% over 2003 sales, according to “The U.S. Lawn and GardenMarket,” a new report from market research publisher Packaged Facts.


2005 Profiles in Excellence



Museum Shop Report

Visitors Value Museum Shop-Exhibition Continuity
Manufacturers supply the goods but are also on hand with supportive ideasand materials for museum shop merchants in their efforts to merge customerproclivities with sales outcomes.


Pets & Presents: A Purrfect Profit Picture

A Souvenirs, Gifts & Novelties Special Section

Pets: The Other Love-Driven Market
The pet store owner may resound of a Pollyanna viewpoint as compared to someone working in an animal shelter where animals are often discarded. The pet adoration that is often detected amongst pet owners is the kind of attitude that lands the pet shop retailer into the business too.

Pet Souvenirs Are Available From My Treat Company

U.S. Pet Ownership at All Time High, So Is Buying Gifts For Pets
It’s “reigning” cats and dogs and all other pets in this country according to the latest statistics from the American Pet Products ManufacturersAssociation (APPMA).

Summer’s Hottest New Pet Products Sizzle with Convenience and Innovation
With more people taking their pets along and manufacturers focusing on pet consumer needs, a host of new products are just scratching the surface of ways to make the dog days of summer more enjoyable for pets and their people.

Pets and Educational Pet Products: The New Teacher’s “Pet” this Back-to-School Season
Pets and interactive toys and training products help teach children responsi-bility and valuable lessons.

Share These Pet Care Tips With Your Customers
You’ll get extra points with shoppers if you share information on how pets can be more comfortable during the so-called “dog days” of summer. Here are tips shared by the APPMA.

APPMA Offers These Suggestions For Safe Interaction Between Children And Pets.

Luxury Merchandise Market Includes Products For Pets
Pet pampering is sweeping the nation as a growing number of pet ownersview pets as part of the family.

“Toy” Dogs Are Tops In Trends
Small dogs - those weighing less than 20 pounds - have held a steady place inthe hearts of Americans over the past four years, according to AmericanKennel Club registration statistics.

September 17 Is Dog Ownership Day - Promote It!
The American Kennel Club will commemorate “AKC Responsible DogOwnership Day” (AKC RDO Day) on September 17.

Hot Pet Products Introduced At Global Pet Expo
From canine prescription lenses, dog car seats and fine dog furniture tomicroprocessor-controlled smart-aquariums, DVD’s for cats and cookbooksfor birds, the products were launched at the first annual Global Pet Expodemonstrate the innovative thinking and entrepreneurial spirit of pet prod-uct manufacturers.

“HOWL-O-WEEN" Going to the Dogs
Americans have unmasked a new side of Halloween and it’s definitely hairy.The furriest member of American families is making its way into Halloweenfestivities and the pet industry is responding with a plethora of costumes,treats and safety products to make this scary season fun for pets.

Halloween Tips from The American Pet Products Manufacturers Association (APPMA)

Pet Gifts Crawl Onto Holiday Lists
Five golden ID tags, four jeweled collars, three custom upholstered featherbeds, two infra-red sensor self-cleaning kitty litter boxes, and a partridge in apear tree… Gifts for pets have come a long way.

Gifts For Pets (And Their Owners) Check List
Adding or expanding a gift for pets and pet owners section? Here’s a checklist of items most often found in better gift shops.


Celebrate Hispanic Heritage Customers

A Souvenirs, Gifts & NoveltiesMagazine Special Section

Hispanic Buying Power On The Rise
The immense buying power of the nation’s Hispanic consumers is reshaping the retail and commercial landscape of the United States, and Selig Center projections reveal that Hispanics controlled $686 billion in spending power in 2004.

Quinceanera Is A Special Hispanic Event That Pays
The Quinceańera is the Latina coming-of-age celebration on a girl’s 15th birthday. Inthe United States the tradition thrives, par-ticularly among second and third genera-tion Hispanic girls.

Hispanic National Holidays Take Place Throughout the Year
A listing of holidays.

Hispanics Prefer Low Prices, Convenient Locations, Wide Selections
NOP World announced results from its Hispanic OmnitelTM Retail Study revealing where Hispanic Americans are shopping and why.











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