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August/September 2010
Table of Contents
Commentary
News Briefs
Executive Digest
Trade Show News
Selling Apparel that
Celebrates Women
INDUSTRY
Show Calendar
NEWSLETTER
2010
SGN Newsletter
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by Cool Jewels
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2010
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2008
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2007
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2005
Nov./Dec. 2005
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January 2005
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Jan Mast, manager of retail for the
Old Country Store in Intercourse,
Pa. Locally made products do well for
the shop.
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ere the word crisis not inserted
in every other conversation
about the economy,
environment or jobs, this
country store gift trend story might
read completely differently. As is, it
could have been written back when
folks made their own gifts and
stopped in at a local variety store to
purchase needed supplies. Many of
today’s consumer buying practices
are modifications of what they were
in the past and several country store
merchants identified their own practices
that keep the spirit of giving
alive during hard times.
As the call to save gas and the environment
spreads like wildfire, many
storeowners like Debbie Hurst in Andover, Conn.,
recommend buying product “as local as you can get.”
“During the current economic climate, customers are
glad to keep the Hurst Farm Country Store going,”
she noted.
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An exterior view of the Old Country Store.
Cutomers are willing to pay more for the shop’s
handmade merchandise.
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“Everyone needs food and the maple syrups, honeys,
jams and jellies we sell are much more tempting
to buy than commercial brands.”
Customers interested in locally
made, quality products at affordable
prices are attracted to the gift baskets
of mix and match food items.
The store, built on the Hurst
Farm, presents a pleasant rustic
country setting, where visitors can
feel what their shopping for, projected
Hurst. “Nothing flashy, it’s New
England style.”
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Left: Inventively displayed dishes at the
Old Country Store sit atop an old
stove that contributes to the
authenticity of the atmosphere.
Right: Quilted home décor pieces at the
Old Country Store. Old-fashioned
textile products are in demand by
the store’s customers.
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It is just as well the memories that
flood grandparents’ minds remain a
mystery when they buy their grand
kids Candy Sticks at the old-fashioned
candy store attached to the
Wayside Country Store in
Marlborough, Mass., the oldest
country store in the country. Little
kids today do not know about pretending to smoke
the formerly named candy cigarettes, nor how fond
kids used to be of filling their pockets with horehound
drops, Boston Baked Bean, molasses puffs and
other confection treats they could buy for a few pennies,
yet are available at Wayside by the piece.
On the country store side, food is outselling the
gift department said Debbie Eager, store owner since
1975, particularly sour pickles,
Stonewall Kitchen
Products and ginger snaps.
However, in the gift category,
small wooden plaques
inscribed with humorous sayings
and Byer’s Choice
Carolers products are popular
sellers. It all adds up to bring
in over $500,000 annually for
the store built in 1790, moved
to the present location by
Henry Ford in 1929. Eager
maintains the antiquated mystique
with old-fashioned décor, furniture and a potbellied
stove.
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Left: Dolls of all shapes and sizes dominate this colorful
display at the Old Country Store. The shop
features the wares of over 300 craftspeople.
Right: A quilt and fabrics make for an impressive exterior
view of the Old Country Store. The People’s
Place Quilt Museum is located on an upper floor
of the building.
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At one point, Jeremy Over, third generation
owner of Over’s Country Store in Martinsburg, Pa.,
found it necessary to diversify the former family feed
business started in 1930, tucking a gift department
into now 50 percent of the
14,000-square-foot warehouse
store. Today, in-store sales have
reverted to the farm. “The way
the economy is going, people
don’t have money to spend on
it. Rather, he added, his customers
regularly return for the
lawn and garden, pet and farm
supplies. “Everybody will feed
their dogs.”
Over sells giftware successfully
wholesale all over the
world, particularly rusty bell
and tin items. To get through hard times and stay in
business Over is a firm believer in friendly, person incorporating the disc-shaped
yo-yo stitch, sock monkeys, redware,
traditional stoneware
and handmade Christmas
ornaments.
“People value and treasure
handmade and in our experiences
are willing to pay for
them. Our emphasis is on
handmade and local,” noted
Mast. She recommended those
in the country store business
focus avoid dabbling in many
areas, yet maintain wellstocked
inventory in areas of
strength.
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Shawn and Heavenly Littleton, owners of
Cottonwood Village Antiques and Country Store
in Gainesville, Ga. Playing music from the 1940s
adds to the ambiance of the shop.
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The historic building site,
accompanied by an upstairs
People’s Place Quilt Museum,
features wares of over 300
craftspeople, many Amish and
Mennonite, and sets the stage
where a potbellied stove, an -
tique artifacts, and furniture
displays create an old country
store feel.
The biggest draw to Cracker
Barrel Old Country Stores is
the eat-shop motif, said Kevin
Kenyon, manager of the
Savannah, Ga., location where
the only difference from 90
percent of the other 583 nonfranchised
chain of company
stores, is that the door is on
the left and the retail shop is
on the right. The display
planogram is the same
whether large or small store,
with old advertising signs,
farm equipment, early kitchen
appliances, and photos.
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A customer
examines a
display of
Jill’s Jams
and Jellies
products at
Cottonwood
Village
Antiques
and Country
Store. The
Cumming,
Ga., company
is in the
same county
as the shop.
Locally
made utilitarian
products bring customers back for more.
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The thousands of items in
the well-stocked retail don’t
follow trends, the number of
unique product lines is limited,
which lends well to selling,
and many are in the old time
flavor, like the original rubber
ducky and Slinky, Kenyon said.
Areas that sell consistently are
women’s wear, wallets, purses,
jewelry, and as per the location,
University of Georgia
apparel and gift items.
The eat and shop set up is
the attraction into the store
and the service leads to sales,
said Kenyon, advocating visible,
knowledgeable staff, able
to talk and make customers
comfortable in shopping experiences.
“Basically, if anyone
comes in, they’re interested.
They start out browsing, then
friendly staff accustomed to
dealing with the public and
steering customers in the direction
they want to go, assures
sales.”?
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